Privacy Policy


Effective date: September 2018

Parliamentary Catering is a branch of the Department of Parliamentary Services. We operate the website (the “Website”).
This page informs you of our policy regarding the collection, use and disclosure of personal information and other data when you use our Website and the choices you have associated with our handling of that data.
We use your data to provide and improve the Website. By using the Website, you agree to the collection and use of information in accordance with this policy.


  • Website Website is the website operated by Parliamentary Catering
  • Personal Information Personal Information means information about a living individual whose identity is apparent or can be reasonably ascertained from the information or from other information either in our possession or likely to come into our possession.
  • Usage Data Usage Data is data collected automatically either generated by the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit).
  • Cookies Cookies are small pieces of data stored on your device (computer or mobile device).



We collect several different types of information for various purposes to provide and improve our Website.

We collect and use Personal Information, Usage Data and tracking and cookies data.

While using our Website, we may ask you to provide us with information that can be used to contact or identify you . This may include, but is not limited to, your first name, last name, email address and postcode.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

We may also collect information about how the Website is accessed and used . This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Usage data is not linked or otherwise associated with any Personal Information you may choose to provide. The tools we use do not match any Usage Data collected with any Personal Information we hold, which means that users browse our Website anonymously. We do not make any attempt to associate Usage Data with any Personal Information we hold.

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Website. Cookies and other tracking technology are used to improve your experience when accessing the Website. The tools we use do not match any tracking or cookies data collected with any Personal Information you may choose to provide, which means that users browse our Website anonymously. We do not make any attempt to associate cookies or other tracking technology with any Personal Information we hold.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Website.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.



Parliamentary Catering uses the collected data for various purposes:

  • To provide and maintain our Website
  • To notify you about changes to our Website
  • To allow you to participate in interactive features of our Website when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Website
  • To monitor the usage of our Website
  • To detect, prevent and address technical issues
  • In the case of data which is Personal Information that you choose to provide, to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.



Parliamentary Catering may disclose information that identifies an individual in the following circumstances:

  • With the consent of the individual to whom the information relates
  • To prevent or investigate possible wrongdoing in connection with the Website
  •  To law enforcement agencies for law enforcement purposes, or
  • Otherwise as required or authorised by law.



Parliamentary Catering will take all steps reasonably necessary to ensure that your data is kept secure and is handled in accordance with this policy. The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you wish to know what types of Personal Information we hold generally, or what specific Personal Information we hold about you, please contact us.


We may employ third party companies and individuals to facilitate our Website (“Website Providers”), to provide the Website on our behalf, to perform Website-related services or to assist us in analysing how our Website is used.
These third parties may have access to your Personal Information only to perform these tasks on our behalf and are contractually required not to disclose or use it for any other purpose.


We may use third party Website Providers to monitor and analyse the use of our Website.

  • Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
  • Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
  • You can opt-out of having made your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on.
  • The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:



Parliamentary Catering uses remarketing services to advertise on third party websites to you after you visit our Website. We and our third party vendors use cookies to inform, optimise and serve ads based on your past visits to our Website. These tools are not linked or otherwise associated with your Personal Information and are not used to identify you personally.

  • Google AdWords – Google AdWords remarketing service is provided by Google Inc.
  • You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page:
  • Google also recommends installing the Google Analytics Opt-out Browser Add-on – – for your web browser.
  • Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:
  • Facebook – Facebook remarketing service is provided by Facebook Inc.
  • You can learn more about interest-based advertising from Facebook by visiting this page:
  • To opt-out from Facebook’s interest-based ads follow these instructions from Facebook:
  • Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance.
  • You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings.
  • For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy:
  • AdRoll – AdRoll remarketing service is provided by Semantic Sugar, Inc.
  • You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page:
  • For more information on the privacy practices of AdRoll, please visit the AdRoll Privacy Policy web page:



Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Website or a third party to recognise you and make your next visit easier and the Website more useful to you.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

When you use and access the Website, we may place a number of cookies files in your web browser.
We use cookies for the following purposes:

  • To enable certain functions of the Website
  • To provide analytics

We use both session and persistent cookies on the Website and we use different types of cookies to run the Website:

  • Essential cookies. We may use cookies to remember information that changes the way the Website behaves or looks, such as a user’s language preference on the Website.
  • Analytics cookies. We may use analytics cookies to track information how the Website is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

In addition to our own cookies, we may also use various third party cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.



Our Website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
You can learn more about cookies and behavioural remarketing from the following websites, which are not operated by us:



We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


If you have any questions about this Privacy Policy, please contact us:

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New South Wales
Parliament House
6 Macquarie Street
Sydney NSW 2000
(02) 9230 2124

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